UPDATED 12N: Fairfax 9-1-1 Working Again

One of many trees felled by the violent storm

Fairfax county officials say that full 9-1-1 service has been restored. Friday night’s storm knocked out the main power supply to the 9-1-1 system and the backup power supply also failed, leaving county residents with no 9-1-1 service for much of the weekend. Partial service was restored over the weekend and late this morning (Tuesday), officials said the entire system was back online and working properly.

Verizon said the cause of the failure will be investigated.

Residents are still reminded to call 9-1-1 only for emergencies. For non-emergencies call 703-691-2131. Do not call 9-1-1 to report power outages.

  • Dominion Virginia Power for outages and downed wires: 1-866-DOM-HELP (1-866-366-4357).
  • NOVEC (Northern Virginia Electric Cooperative) outages and downed wires: 1-888-335-0500 or 703-335-0500.

HOV Lifted on I-66

VDOT reports that more than 80 traffic signals in northern Virginia remain without power. Drivers should treat these intersections as four-way stops and proceed with caution.

To help ease delays on arterial routes due to signal outages, VDOT has lifted the high occupancy vehicle (HOV) requirement of two or more passengers on Interstate 66 inside the Beltway during the a.m. (eastbound) and p.m. (westbound) rush hours today (Tuesday). Regular HOV restrictions remain in effect on I-66 outside the Beltway and on I-95/395.


The U.S. Office of Personnel Management (OPM) has issued an Unscheduled Leave/Unscheduled Telework Policy for Tuesday, July 3, 2012.

Road closures

At last word, there are about 50 roads reported with closures due to downed power lines and trees throughout northern Virginia, and VDOT is working with Dominion Virginia Power crews to ensure tangled lines are safely removed before clearing.

Since many fallen trees contain power lines, drivers and residents are strongly advised to avoid contact with them.

For a complete listing of road conditions by county, visit www.511virginia.org. Report traffic signal outages or debris and downed trees in roads to VDOT’s Customer Service Center at1-800-FOR-ROAD (1-800-367-7623).

Some improvement

Conditions are steadily improving across the area as the region recovers form Friday’s violent thunderstorm. But many homes remain without power and residents living there are in danger of serious health consequences from the continuing heat.

The health effects of heat are cumulative — each day without air conditioning and fans depletes the body’s resources.

Now that more public facilities have power restored, residents who remain without power in their own homes should consider visiting these public places to seek relief from the heat. Libraries, malls, recreation centers and other places that have power are good choices.

Residents who need urgent human services assistance should call 703-222-0880, TTY 711, which provides information, referral, linkage, and advocacy to public and private human services available to Fairfax County residents through partnerships with community-based organizations and non-profits.

Residents who know individuals needing special attention are encouraged to take a few minutes to check in on them to ensure their well-being. If residents need immediate, life-saving help, call 9-1-1.


  • In Fairfax County, 75,232 Dominion customers and 241 NOVEC customers are without power as of 5 p.m. Monday
    • Dominion Virginia Power outages and downed wires: 1-866-DOM-HELP (1-866-366-4357), TTY 711; view outage map
    • NOVEC (Northern Virginia Electric Cooperative) outages and downed wires: 1-888-335-0500 or 703-335-0500, TTY 711; view outage reports
  • Stay away from downed wires as they may be live with electricity.
  • Do not use candles as they may pose a fire threat.
  • Be sure to operate generators safely.


  • The Boil Water Advisory continues for Tysons, Dunn Loring, and Vienna.
  • Merrifield now no longer included (based on reevaluation of area affected).
  • Prepare to boil water at least through Monday night, July 2. This is the timing needed for proper testing. Families should be prepared.
  • All pumping stations back at full power.

Out of an abundance of caution, the Falls Church Water Utility advises water customers in portions of Tysons Corner, Vienna, and Dunn Loring to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution. This precaution is necessary due to a drop in water pressure.

Fairfax Water’s systems are operating normally.  There are no restrictions in place.  If you are a Fairfax Water customer, you do not need to boil your water.

Closures and Delays

  • Fairfax County Government is open, Tuesday, July 3; however employees have been granted unscheduled leave. Emergency service personnel report as scheduled.
  • Fairfax County Public Schools operating status will be updated online at http://www.fcps.edu/.
  • The Fairfax County Circuit Court, General District Court and Juvenile and Domestic Relations District Court are open.
  • View the latest list of closures and delays.

Tree and Debris Removal

Food and Medication Safety

  • Food Safety
  • Heat can affect the potency and stability of your medications. Check with your pharmacist or medical professional if you have concerns or questions. More information.

Park Authority

The Fairfax County Park Authority continues to make progress towards fully re-opening all facilities. Many of our sites are now operational and open for business.

The following Fairfax County Park Authority facilities remain closed due to continuing power outages. All programs including classes, camps and extended care at these facilities are cancelled for the day, Monday, July 2.

  • Spring Hill RECenter
  • Audrey Moore RECenter
  • Sully Historic Site
  • Ellanor C. Lawrence Park
  • Colvin Run Mill
  • Hidden Oaks Nature Center
  • Hidden Pond Nature Center

The following Rec-PAC sites are closed due to power outages at the schools listed below:

  • Annandale Terrace Elementary – Participants may go to Rec-PAC at Braddock Elementary School.
  • Cameron Elementary – closed
  • Forestville Elementary – closed
  • Mantua Elementary – Participants may go to Rec-PAC at Woodburn Elementary School.
  • Mosby Woods Elementary – closed
  • Navy Elementary – Participants may go to Rec-PAC at Greenbriar West Elementary.
  • Poplar Tree Elementary – Participants may go to Rec-PAC at Greenbriar West Elementary

For programs scheduled at private business locations, please contact the location directly. Further information relative to camps, Rec-PAC, park facilities, etc. will be posted on the Park Authority Web page as it becomes available.


The Fairfax 9-1-1 system failed for several hours yesterday (Saturday) and, although it is once again operational, residents are being urged to call 9-1-1 only for life-threatening emergencies.

  • If you need to call public safety for a non-emergency, please use these alternate numbers: 703-691-7561 or 703-691-3680.  Do not call these numbers for power outage information. 

Cooling centers

Extreme heat is the leading cause of weather-related deaths, and today Americans in 19 states face extreme heat warnings. Anyone who is without air conditioning is being urged to go to a community “cooling center” for at least part of the day. The elderly and chronically ill are most at risk. Fairfax officials yesterday asked residents to check on their neighbors to be sure they are safe. County landfills are open today to help with debris removal.

County facilities will be open for those without power and others seeking relief from the heat (pets cannot be accommodated). These facilities include:

Lee District RECenter
6601 Telegraph Road
Franconia, Va.
Hours: 8 a.m. to 8 p.m.   

Mount Vernon RECenter
2017 Belle View Blvd.
Alexandria, Va.
Hours: 8 a.m. to 6 p.m.   

South Run RECenter
7550 Reservation Drive
Springfield, Va.
Hours: 7:30 a.m. to 8 p.m.   

Cub Run RECenter
4630 Stonecroft Blvd.
Chantilly, Va.20151
Hours: 8 a.m. to 8 p.m.   

Burke Centre Library
5935 Freds Oak Road
Burke, Va.
Hours: Noon to 6 p.m.   

Oak Marr RECenter
3200 Jermantown Road
Oakton, Va.
Hours: 9 a.m. to 8 p.m.  

Additionally, regional libraries with power will be open to the public.
Landfills open


About the Author

Truman Lewis
A former reporter and bureau chief, Truman Lewis has covered presidential campaigns, state politics and stories ranging from organized crime to environmental and consumer protection.