Metro Surveying Customers On Budget, Fare Issues

Metro is surveying customers online regarding budget and fare policy issues, as part of a public outreach process that will include upcoming open houses and public hearings.

The survey, available here, asks customers for their thoughts in prioritizing services that support Metro’s day-to-day rail, bus and MetroAccess services, as well as ways to fund Metro and new fare options under consideration.

For example, customers are asked for their feedback on a customized monthly pass, which would be priced based on a person’s “usual” Metrorail commute, new short trip and fast pass options, off-peak discounts, parking rates and the “peak of the peak” surcharge.

The survey will remain open until 5 p.m. Monday, March 12, and results will be submitted to Metro’s General Manager and Board of Directors.

Public hearings

In addition to the survey, Metro’s Board of Directors is hosting six public hearings in Washington, D.C., Maryland and Virginia, where members of the public may provide formal testimony regarding the budget and fare proposals. Preceding each of the formal public hearings, Metro will host an hour-long Open Forum with multimedia stations to engage stakeholders and solicit public input.

The hearings will take place as follows:

  • Monday, Feb. 27 — Bethesda Chevy Chase Regional Services Center – Hearing 569 —
  • 4805 Edgemoor Lane, Bethesda, MD
  • Wednesday, Feb. 29 — Mary Ellen Henderson Middle School Cafeteria – Hearing 570
  • 7130 Leesburg Pike, Falls Church, VA
  • Thursday, March 1 — Matthews Memorial Baptist Church – Hearing 571 — John H. Kearney, Sr. Fellowship Hall, 2616 Martin Luther King Jr. Ave., SE, Washington, DC
  • Monday, March 5 — Washington Lee High School Cafeteria – Hearing 572 — 1301 N Stafford St, Arlington, VA
  • Tuesday, March 6 — St. Columba’s Episcopal Church – Hearing 573 — 4201 Albemarle Street, NW, Washington, DC
  • Wednesday, March 7 — First United Methodist Church – Hearing 574 — 6201 Belcrest Road, Hyattsville, MD

Registering to speak

To establish a witness list for the public hearings, individuals and representatives of organizations who wish to be heard at the hearings are asked to provide in writing their name, address, telephone number and organization affiliation, if any, to Office of the Secretary, Washington Metropolitan Area Transit Authority, 600 Fifth Street, NW, Washington, D.C. 20001.

Alternatively, requests to speak may be faxed to 202-962-1133 or e-mailed to speak@wmata.com. Please submit only one speaker’s name per letter and reference the hearing number. Lists of individual speakers will not be accepted.

Others present at the hearing may be heard after people who have registered have spoken. This information may be releasable to the public under the WMATA Public Access to Records Policy (PARP). The PARP can be viewed on WMATA’s Website  under the link marked “Legal Affairs.”

Public officials will be heard first and will be allowed five minutes each to make their presentations. All other speakers will be allowed three minutes each. Relinquishing of time by one speaker to another will not be permitted.

Submitting written comments 

Written statements and exhibits may be sent to the Office of the Secretary, Washington Metropolitan Area Transit Authority, 600 Fifth Street, N.W., Washington, D.C. 20001, or e-mailed to writtentestimony@wmata.com. Statements also may be faxed to 202-962-1133. Please reference the hearing number.

Submissions must be received by 5 p.m. on Monday, March 12. Any personal information such as name, e-mail address, address, or telephone number you provide in the statement may be releasable to the public under the WMATA Public Access to Records Policy.

Accommodations

The locations of all public hearings are wheelchair accessible. Any individual who requires special assistance such as a sign language interpreter or additional accommodation to participate in the public hearings, or who requires these materials in an alternate format, should contact Danise Peña at 202-962-2511 or TTY: 202-638-3780 as soon as possible in order for Metro to make necessary arrangements.

MetroAccess customers who wish to provide comments by telephone may call (202) 962-1141 between these dates Feb. 22 and March 12, and their comments will be transcribed and provided to WMATA’s Board and Management.

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